Moving Beyond the Commodity Utility
Published Date: 11 October 2017
Written By: MATT NIDD
As utilities look to stay relevant they must shift beyond the simple commodity distribution/retail model. With data at the centre of this shift utilities must navigate some complex considerations to deepen their customer relation.
Staying relevant as a Utilities Retailer
Published Date: 4 September 2017
Written By: MATT NIDD
Utilities retail executives are asking themselves, "How do we become a trusted brand and reinvent ourselves before we are packaged into some other domain's 'bundle'?"