Simon is an IT executive with local and global experience. He has over 30 years' experience in solving complex business problems using IT and Digital solutions. A consultant with real world experience, Simons deep technical background allows him to facilitate conversations and broker solutions from the Board Room to the Data Centre.
Simon has held many roles over his 30-year career, including Sales and Marketing, Consulting and Business Development. He is passionate about leveraging IT as a business asset, and closing the divide between Business and IT. During his time as a consultant, Simon has been influential in the development of many global standards and frameworks used today, including ITIL (IT Infrastructure Library), SFIA (Skills Framework for the Information Age) and SIAM (Service Integration and Management).
Simon is an ITIL v3 Expert, Certified Information Security Auditor (CISA), Certified in the Governance Enterprise IT (CGEIT), Certified Information Systems Security Professional (CISSP), Accredited SFIA Consultant, Prince 2 Practitioner and a Chartered Fellow and volunteer assessor for British Computer Society.
Improving Adoption for Customer Self-Service for greater Return on Investment (ROI).